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Excerpt:
Joe Meter was a bright, ambitious, young professional, with
high hopes and dreams for his career. He and his college buddy,
Larry Hogan, started at American Burger straight out of college,
boasting new ideas of how they would someday lead the company.
Joe was promoted to management after a short period but soon stalled
in his career, becoming increasingly disenchanted over the years
as American Burger tried every management trend to boost profits
TQM, ISO 9000, and others without much success. Now
over 20 years later, Joe has been laid off, along with several other
loyal, dedicated, and frustrated employees and wonders how hell
recover personally and professionally.
Larry, on the other hand, was transferred to another business of
the parent company American Pizza shortly after Joes
promotion and now runs one of the companys most successful
divisions as an executive.
The two old friends, out of touch for years, get reacquainted over
lunch in the wake of Joes layoff. Through this encounter,
Joe discovers the key to Larrys and American Pizzas
success. It is the Power of Six Sigma. Six Sigma a
statistical measurement of only 3.4 defects per million has
been at the core of improved productivity, dramatically increased
profits, and improved customer service. Achieving those improvements
starts with acceptance at every level of the organization.
Thats where Joe and Larry step in, to deliver the message
of the Power of Six Sigma.
The Power of Six Sigma is unlike any other book on Six Sigma. This
fictionalized tale simplifies a complicated topic and through dialogue
between Joe and Larry, explains the way Six Sigma works in a nonthreatening,
easy-to-understand way. Everyone in the organization will learn
what Six Sigma is and how it works.
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